Privacy Policy

Last updated: 11/3/2025

1. Introduction

At Formify, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, formify.work.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, password)
  • Form data and submissions collected through your forms
  • Payment information (processed securely through our payment providers)
  • Communication data when you contact us
  • Profile information and preferences

2.2 Information We Collect Automatically

  • Usage data and analytics
  • Device information and browser type
  • IP address and location data
  • Cookies and similar tracking technologies
  • Log files and error reports

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Process form submissions and deliver them to you
  • Improve, personalize, and expand our Service
  • Understand and analyze how you use our Service
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service and support
  • Process payments and prevent fraud
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, including:

  • Authentication services (Clerk)
  • Payment processors (Stripe)
  • Analytics providers (PostHog, Plausible)
  • Email service providers
  • Cloud hosting providers

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data centers and infrastructure
  • Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Portability of your data
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us at support@formify.work.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie settings through your browser preferences or our cookie consent banner.

For more information about our use of cookies, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are subject to appropriate safeguards and comply with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

We encourage you to review this privacy policy periodically for any changes.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: support@formify.work

Response Time: Within 48 hours