Terms of Service
Last updated: 10/28/2025
1. Acceptance of Terms
By accessing and using Formify ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Formify is a web-based form building platform that allows users to create, customize, and manage online forms. The Service includes:
- Drag-and-drop form builder
- Form submission collection and management
- Data export and analytics
- Real-time form analytics
- Mobile responsive forms
- Secure form submissions
3. User Accounts
3.1 Account Creation
To use our Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Account Information
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.3 Account Security
You are responsible for safeguarding your password and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Acceptable Use
4.1 Permitted Uses
You may use our Service to:
- Create and manage forms for legitimate business purposes
- Collect data in compliance with applicable laws
- Export and analyze your form data
- Integrate with third-party services as permitted
4.2 Prohibited Uses
You agree not to use our Service to:
- Violate any applicable laws or regulations
- Collect personal information without proper consent
- Send spam or unsolicited communications
- Distribute malware or malicious code
- Impersonate any person or entity
- Interfere with or disrupt the Service
- Attempt to gain unauthorized access to our systems
- Use the Service for any illegal or unauthorized purpose
5. Content and Data
5.1 Your Content
You retain ownership of all content and data you submit through our Service. By using our Service, you grant us a limited license to process, store, and transmit your content as necessary to provide the Service.
5.2 Data Protection
We implement appropriate security measures to protect your data. However, you are responsible for ensuring compliance with applicable data protection laws, including obtaining necessary consents for data collection.
5.3 Data Export
You may export your data at any time through our Service. We will provide reasonable assistance with data export requests.
6. Subscription Plans and Billing
6.1 Free Plan
Our free plan includes basic form building features with limitations on the number of forms and monthly submissions.
6.2 Paid Plans
Paid plans offer additional features and higher limits. Subscription fees are billed in advance on a monthly or annual basis.
6.3 Payment Terms
All fees are non-refundable except as required by law. We may change our pricing with 30 days' notice to existing subscribers.
6.4 Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.
7. Intellectual Property
7.1 Our Rights
The Service and its original content, features, and functionality are owned by Formify and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.2 Your Rights
You retain ownership of your content and data. We do not claim ownership of any content you submit through our Service.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
9. Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FORMIFY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
11. Indemnification
You agree to defend, indemnify, and hold harmless Formify and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.
12. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.
13. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
14. Governing Law
These Terms shall be interpreted and governed by the laws of New Zealand, without regard to its conflict of law provisions.
15. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: support@formify.work
Response Time: Within 48 hours